Text Messaging
Text Messaging is an SMS/MMS application that allows users to communicate via text messages to mobile phones of customers or other business contacts. It provides seamless communications with single number service using employee desk phone numbers or other designated lines when communicating via texting.
Features and Benefits
Two-Way Messaging
Text Messaging provides two-way messaging capabilities between any US, SMS/MMS-ready phone numbers. The application supports SMS and MMS text messages, attachments, and hyperlinks.
Shared Contacts
Text Messaging automatically populates your contacts list with existing contacts from Desktop Softphone. This feature keeps your contacts list updated in real-time, without duplicating entries. Text Messaging also allows contact imports from Google, Outlook, and CSV files.
Persistent Message History
Messages are securely maintained in our cloud, allowing users to access their messages on any device with Text Messaging installed. This prevents loss of message history and important information with the ability to maintain access on new devices or if a device crashes.
Intuitive Controls
Users can login to Text Messaging using their Star2Star single sign-on credentials, turn alerts on or off, search messages with the built-in search tool, manage settings, upload or backup contacts, and more!
