Packaged Applications

Packaged Applications

Enhance Your Communications With Ready-to-go Applications

Extending the capabilities of your communications system should be straightforward, requiring minimal effort. To help our customers get the most out of their enterprise communications and collaboration solutions, we have created Packaged Applications for our most requested functionalities.

 

Urgent Notification

Keep all employees, customers, and contacts informed about urgent matters such as severe weather updates, cancelled events, system outages, and more.

Use Cases

  • Security Threats, Lockdowns and Crime
  • Severe Weather and Related Cancellations
  • Building, Facility and Campus Closures
  • Internet, Phone, Or Other System Outages
  • Fire Drills and Evacuations

 


 

Mass Notification

Send mass text messages and emails to all contacts or groups of contacts at once, track responses, and ensure a seamless flow of important information

Use Cases

  • School Closures and Weather Delays
  • Marketing Messages
  • Bill Reminders
  • Events Updates and Reminders
  • Fleet and Transportation Management
  • Employee Collaboration
  • Subscription Renewals

 


 

Employee Alerts

Text or email employees by departments or other grouping, or make company-wide announcements while tracking receipt and encouraging engagement.

Use Cases

  • Office Closures and Delayed Openings
  • Alternate Work Schedules
  • COVID-19 Impact Information
  • HR Updates and Reminders
  • Last-minute Reminders

 


 

CRM Integration

Integrate your chosen CRM system with your Star2Star communications platform for a more seamless customer experience with your brand.

Features and Benefits

  • Eliminate and/or minimize manual data entry and improve visibility
  • Enable real-time screen pops via CRM for incoming and outgoing calls
  • Automatic call logging via CRM eliminates the need for manual call activity tracking
  • Allows users to Click-to-Call contacts from CRM screens

Supported Platforms

  • Zoho
  • Salesforce
  • And More to Come!

 


 

Curbside Service

Offer safe and efficient interactions for customers and employees with curbside messaging workflows.

Features and Benefits

  • Ready To Use “Out Of The Box”
  • Mobile Friendly – No Custom Apps Required
  • Easy SMS and Web Interactions
  • Flexible, Automated Workflow Supporting
  • Multi-Member Teams
  • Single Click Response Messages To Consumer
  • Robust Tracking and Reporting
  • Extensible Via Professional Services

Use Cases

  • Restaurants
  • Specialty or General Retail
  • Hair Salons
  • Dentist Offices
  • Any business that would benefit from being notified when customers arrive on site.