Packaged Applications
Enhance Your Communications With Ready-to-go Applications
Extending the capabilities of your communications system should be straightforward, requiring minimal effort. To help our customers get the most out of their enterprise communications and collaboration solutions, we have created Packaged Applications for our most requested functionalities.
Urgent Notification
Keep all employees, customers, and contacts informed about urgent matters such as severe weather updates, cancelled events, system outages, and more.
Use Cases
- Security Threats, Lockdowns and Crime
- Severe Weather and Related Cancellations
- Building, Facility and Campus Closures
- Internet, Phone, Or Other System Outages
- Fire Drills and Evacuations
Mass Notification
Send mass text messages and emails to all contacts or groups of contacts at once, track responses, and ensure a seamless flow of important information
Use Cases
- School Closures and Weather Delays
- Marketing Messages
- Bill Reminders
- Events Updates and Reminders
- Fleet and Transportation Management
- Employee Collaboration
- Subscription Renewals
Employee Alerts
Text or email employees by departments or other grouping, or make company-wide announcements while tracking receipt and encouraging engagement.
Use Cases
- Office Closures and Delayed Openings
- Alternate Work Schedules
- COVID-19 Impact Information
- HR Updates and Reminders
- Last-minute Reminders
CRM Integration
Integrate your chosen CRM system with your Star2Star communications platform for a more seamless customer experience with your brand.
Features and Benefits
- Eliminate and/or minimize manual data entry and improve visibility
- Enable real-time screen pops via CRM for incoming and outgoing calls
- Automatic call logging via CRM eliminates the need for manual call activity tracking
- Allows users to Click-to-Call contacts from CRM screens
Supported Platforms
- Zoho
- Salesforce
- And More to Come!
Curbside Service
Offer safe and efficient interactions for customers and employees with curbside messaging workflows.
Features and Benefits
- Ready To Use “Out Of The Box”
- Mobile Friendly – No Custom Apps Required
- Easy SMS and Web Interactions
- Flexible, Automated Workflow Supporting
- Multi-Member Teams
- Single Click Response Messages To Consumer
- Robust Tracking and Reporting
- Extensible Via Professional Services
Use Cases
- Restaurants
- Specialty or General Retail
- Hair Salons
- Dentist Offices
- Any business that would benefit from being notified when customers arrive on site.
